Terms of Use

CloneX - AI Avatar & Talking Photo Generator

1. Agreement to Terms

By accessing or using CloneX, you agree to be bound by these Terms of Use (EULA). If you do not agree with any part of these terms, you may not use our service.

2. Use of Service

Acceptable Use

You agree to use CloneX only for lawful, personal purposes and in accordance with these terms.

You agree NOT to:

  • • Generate content that violates any laws or regulations
  • • Create deepfakes or misleading content without clear disclosure
  • • Impersonate others or use others' photos/voices without consent
  • • Infringe on anyone's intellectual property, privacy, or rights
  • • Upload malicious files or attempt to disrupt the service
  • • Share your account credentials or allow unauthorized access
  • • Reverse-engineer or extract the underlying AI models

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. You must notify us immediately of any unauthorized access.

3. User-Generated Content

Your Photos & Voice

You retain all rights to photos, voice recordings, and scripts you upload. By using CloneX, you grant us a limited license to:

  • • Process your content to generate the requested avatar/video
  • • Store your generated content securely
  • • Provide technical support

We do not use your content to train AI models, for advertising, or for any other purpose.

Generated Videos & Content

You own the videos and content generated through CloneX. However, you are solely responsible for ensuring your use complies with applicable laws and does not infringe on third-party rights.

Content Moderation

We reserve the right to remove content that violates these terms or applicable laws. Repeated violations may result in account termination.

4. Face Photos & Voice Data

Important Clarification

When you upload a photo containing a face:

  • • We receive the image itself (not biometric data)
  • • We do NOT extract or store faceprints, facial geometry, or biometric identifiers
  • • The photo is used only to animate it and create your requested avatar/video
  • • Processing copies are deleted within 24 hours

Voice Data

If you record your voice to clone it:

  • • The audio sample is sent to ElevenLabs for voice synthesis
  • • We do NOT create biometric voiceprints
  • • Your sample is deleted after processing unless you save the output

⚠️ Consent Requirement: Do not use anyone's face or voice without their explicit written consent.

5. Subscriptions & Credits

How Credits Work

  • • Credits are purchased packages used to generate avatar videos
  • • Pricing and credit amounts are listed in the app
  • • Credits do not expire as long as your account is active
  • • Credits are non-refundable once purchased

Subscriptions

  • • Subscriptions renew automatically unless canceled
  • • You can cancel anytime through your app settings or Apple ID settings
  • • Refunds follow Apple's standard refund policy

Pricing Changes

We may change prices with 30 days notice. Continued use of the service constitutes acceptance of new pricing.

6. Account Deletion & Data Removal

Users can delete their account anytime through the app (Settings → Delete Account).

Account deletion permanently removes:

  • • Account information and authentication credentials
  • • Uploaded photos and voice samples
  • • Generated videos and saved content
  • • Voice clones and custom avatars
  • • All subscription and payment records

⚠️ This action is irreversible.

7. Third-Party Services

CloneX integrates with the following third-party services:

A2E Animation API

Processes your photo to generate the talking-video animation.

ElevenLabs

Generates synthetic speech or voice clones from your audio sample.

Firebase (Google Cloud)

Stores user authentication, app data, and metadata securely.

AWS & Cloudinary

Stores and serves your generated videos and media files.

Apple In-App Purchases

Processes all payments securely through Apple's system.

These third parties are contractually bound to process data only for the purpose of generating your requested content. They have their own privacy policies.

8. Intellectual Property

CloneX's design, features, technology, and underlying algorithms are protected by copyright, trademark, and patent laws. You may not reverse-engineer, copy, or extract any proprietary technology.

9. Limitation of Liability

To the maximum extent permitted by law, CloneX shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability is limited to the amount you paid in the past 12 months.

10. Termination

We may terminate or suspend your account immediately for:

  • • Violations of these Terms
  • • Illegal activity
  • • Harm to other users or the service

Upon termination, you may download your content within 30 days before permanent deletion.

11. Governing Law

These Terms are governed by applicable laws. Any disputes shall be resolved through binding arbitration or in the courts where CloneX operates.

12. Changes to Terms

We may update these Terms at any time. We will notify you of significant changes via email or through the app. Continued use after changes constitutes acceptance.

13. Contact Us

For questions about these Terms:

support@clone-x.io

© 2025 CloneX Video Generator. All rights reserved.